Do you know what a web portal is? In general, it is a digital solution for data, information, and even resource interaction. This type of online page serves to facilitate processes. To
The Service Desk is considered by many as an evolution of the Help Desk. In this sense, more and more companies are adopting this type of support to promote operational efficiency in
In today’s highly competitive and digitalized landscape, the reliability and performance of software and systems are crucial factors for a company’s success or failure. To ensure that these systems operate seamlessly, even
